One event. Six tools. No overview.

No. Event management is part of Customer Insights – Journeys. Contacts, events, registrations and attendance history live in Dataverse, the same store your CRM already uses. There is no second contact database and no nightly sync between two truths.

No, and that is the right design. The registration and the pass are the data point that is true; from there Power Automate creates the invoice line in Business Central, Dynamics 365 Finance or a third-party system. An event tool that also writes invoices becomes a second finance system with its own VAT logic, its own dunning and its own year-end close.

Through event passes with price, quota and entitled sessions. The payment gateway integration with a third-party provider reserves the quota during payment, the payment link has a time window, and the quota is released automatically if nobody pays. The status is public preview. The gateway itself — Payrexx, Datatrans or Stripe for Switzerland — is a third-party product, not a Microsoft integration.

Three, all generally available: a standalone registration page on Customer Insights infrastructure needing no extra licence, or embedded as a form in your own website; an event portal on Power Pages with an out-of-the-box template, generally available since 14 October 2025; or your own domain via the event web application or the Event API.

Yes. The personalised QR codes in the emails carry the registration ID, and the Event API provides a check-in endpoint. The scanner app for the door is configured as a canvas Power App: the barcode reader control reads QR codes on iOS, Android and Windows and writes the check-in straight back — configuration rather than custom development, a Power Apps licence assumed. To get the code onto the attendee's phone there is passlet.io, a solution by Ambit: the personalised QR codes land straight in the wallet, and Ambit supplies the connection to Customer Insights through its own Power Automate connector. For Teams webinars check-in disappears entirely — times and time spent are written back automatically around ten minutes after the event ends.

Up to 1'000 participants with registration. Teams meetings, live events and town halls can also be started straight from the event record.

The waiting list promotes people automatically, with out-of-the-box triggers and a cancel button right in the email. Generally available since July 2025.

Dynamics 365 Customer Insights is licensed per tenant, not per seat — as a base licence, or at the lower attach price if the tenant already runs a qualifying Dynamics 365 app with at least ten users, with identical entitlements. The number of people working with it does not affect the licence. It can be used standalone or alongside Dynamics 365 Sales and / or Dynamics 365 Customer Service. On top of that come the usual extras: Teams webinars require a Microsoft 365 licence with Teams, Power Pages is licensed separately, and standalone registration pages need no additional licence. We work out your actual licence requirement with you — Ambit is a direct licence provider.

Yes. Recognised nonprofit organisations receive up to 70 percent off the Microsoft licences. Eligibility runs through Microsoft's nonprofit registration and is verified once; the discount applies to the licences, not to implementation and operations. We work out which products this covers in your case and what it means in figures — you obtain the licences directly through Ambit.